To start a return, you can contact us at info@bhealth.shop. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@bhealth.shop.

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions & Non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Shipping Fees

Behealth will refund any initial shipping fees included in returned orders. The buyer will forgo the return shipment fees and any import duties incurred on international orders.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Subscription & Discount Terms

To take advantage of the discount, a minimum 3-month subscription is required. If you choose to cancel before completing the 3-month commitment, the discount will be charged retrospectively for the period of service received. Enjoy the savings with a commitment to the full term!